Our Promise

At Acerax we are passionate that you get the best mix of great products and efficient, friendly customer service. Our aim is not to sell you a product, it is to build a meaningful relationship where we become your preferred and trusted supplier for all of your racking needs, someone you can depend on to do what we promise when we promise it.

We promise to:

• Offer simple Impartial advice in a clear, understandable manner.
  
  
• Offer professional, expert service levels delivering you the right solution to scope, on time, on budget.
  
  
• Offer you the right solution for you, not us.
  
  
• Deal with any customer issues promptly, efficiently and satisfactorily.

If you have any feedback, questions or customer issues then we would be delighted to here them - either email us at sales@acerax.co.uk or call 0844 88 88 511.