First Time Buyers Guide

We have endeavoured to make our website as user friendly and easy to use as possible for our customers but here are a few hints and tips on how to navigate easily.

• To the left of the site are all of the main product categories, red icons for our racking products and services and blue icons for our warehouse equipment and supporting accessories.


• Be sure to check out our lead deals in the animated box on our home page. These offers are at market beating prices and are updated regularly to ensure there is always a great offer, in every category of product we offer!


• If you know exactly what type of product you are looking for then type some words into our search engine at the top of the page to immediately speed up finding the products you require.


• When you select an area of our site you will be taken to the category landing page which will give you an overview on the range of products with some of our best offers. In many categories you may wish to check out our ‘Buyers Guides’ which will give you simple, honest advice on what to look for in our range of products to best suit your needs.


• In order to purchase, we’ve simplified everything for you. All we need is a delivery and billing address and your payment details. Like many experienced online businesses, we use Thawte encryption to protect all of our customer’s details and payment information. Acerax.co.uk will not supply your personal details to any 3^rd party. We accept all major payment methods through Visa, MasterCard, Maestro or AMEX. Should you wish to pay by personal cheque or setup a credit account these terms are available upon request. Simply call our sales team on 0844 88 88 511 and we will facilitate this for you quickly and easily.


• If you need further details on a product, wish to enquire about an order you have already placed or have a question about any aspect of our service or any other feedback, please call us in normal business hours or use our contact us page.